The client: Lancashire and South Cumbria Integrated Care System (ICS).
Lancashire and South Cumbria have experienced funding constraints and rising demand from a growing and ageing population. This has placed services under pressure, it was clear that without action, gaps in funding would worsen significantly.
The client had six priority workstreams: stroke, urology, vascular, head and neck, diagnostics and paediatric HDU. We spent time with each workstream lead to get an informed view of why each workstream had been selected as a priority; identifying what progress had been made, whether the workstream was being clinically led, what governance process they were following, and what timeline they were working to.
We developed a clinical redesign methodology for the ICS which is now being used across all clinical change portfolios. This will support Lancashire and South Cumbria in providing high quality, sustainable services for their population. This includes: