Digital Transformation

What is Digital Transformation?

Digital tools and processes are transforming the way care is delivered:

• Digital modes of access provide greater patient choice
• Integrated care pathways are enabled through access to essential patient information
• Agile working means staff can work across a range of locations
• Digital solutions create more time for health and care professionals to deliver care
• Patients are empowered to manage their own health and wellbeing

To make best use of digital transformation opportunities, requires health and care systems and providers to develop fit-for-purpose digital transformation strategy, invest in technology and capability, embed digital across their entire operating model and design services and care pathways that are digitally enabled.

How we can support

We work with national bodies, Integrated Care Systems, places and providers to design and deliver bespoke programmes of support to meet the specific requirements of their digital programmes. The type of support we can provide includes:

• Development of digital transformation strategy across national, integrated care system and place footprints
• Development of HM Treasury compliant business cases to enable capital and revenue investments in digital programmes
• Design and implementation of care pathways that make best use of digital solutions and shared care records
• Development of operating models for digital and data that support implementation of What Good Looks Like
• Stakeholder engagement (including patients and public) to inform digital strategy and care pathway design
• Programme management for implementation