Stakeholder Engagement

Who we have worked with

We have supported a range of projects that include:

  • NHSX – Digital PODAC programme
  • NHSX – e-RS programme
  • Staffordshire Integrated Care Record programme – pathway development
  • Greater Manchester Continuing Healthcare (CHC) – new referral platform
26th February 2022

The Opportunity

Stakeholder engagement is an integral component of all our work as it is important that organisation's feel ownership of their programmes’ process and outputs; we have a wealth of experience we can offer you.

Our communications and engagement experts at the TU developed a comprehensive programme of public and stakeholder communications and involvement for a major hospitals service review. This followed the NHSE guidance on planning, assuring, and delivering service change for patients. It included strong clinical engagement, open and honest dialogue with the public and required complex stakeholder management overall. The Pre-Consultation Business Case we developed received external recognition for its quality, attention to detail, and comprehensiveness from stakeholders.

We can also work in partnership with you or other agencies to codesign and deliver stakeholder engagement activities. A great example is our work with Kaleidoscope and the national engagement activity we completed together to inform the NHSX Digital PODAC strategy (2021 – 2026) across the five sectors (community Pharmacy services, Optometry Dental, Ambulance and Community).

How we can support

The type of support we can provide includes:

  • interactive workshops, online surveys, and outreach engagement to a range of communities, groups, clinicians and wider workforce
  • tailored engagement with seldom heard groups and diverse staff groups
  • support with equality impact assessments
  • focused workshops to test and challenge the recommendations and implementation plans
  • development for formal business cases to support the formal NHSE guidance planning-assuring-delivering-service-change-v6-1.pdf (

We have worked with

  • Our Health, Our Care, led by NHS Chorley & South Ribbleand NHS Greater Preston CCGs
  • The NHSX Digital Strategy with Kaleidoscope
  • Manchester University NHS Foundation Trust - Hospital Estate Design

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