How we can support you with clinical redesign & transformation
We work closely with patients, carers and health and care professionals to identify the best ways to improve services.
Our clinical redesign experts strive to:
- Transform services and clinical pathways to improve quality of care
- Pinpoint the issues and focus on ways to resolve them
- Inspire staff to change through adopting new strategies, pathways or ways of working.
Our redesign support ranges from single-specialty improvements to whole-system transformations across multiple specialties and settings. By integrating cutting-edge innovation and digital enablers, we help create sustainable, future-ready healthcare systems which enhance quality of care and improve patient experience.
We have developed a structured, phased approach to clinical transformation and strategy development with an impressive track record of success. Our improvements are guided by clinical and care standards, service interdependencies, and a strong commitment to data-driven decision-making.
We have developed a phased, standardised redesign methodology that can be scaled according to programme needs and delivers a redesign process that is evidence-led, transparent and driven by local health and care professionals. Every member of our team is trained in this methodology.
Our approach has consistently met the rigorous scrutiny of NHS England assurance panels for major change proposals.
We can support the redesign of services across all settings, for immediate or long-term outcomes, and across large and small areas. We do this by:
- Scoping: framing the question and identifying the problem
- Diagnostics: quantifying the problem with data, patient feedback or gap analysis against standards or performance indicators to define the case for change
- Solutions: co-designing solutions via extensive engagement, options appraisal and development of new models of care
- Implementation: working with teams to create sustainable plans to deliver the agreed option
- Evaluation: continuous reflection and improvement to maximise successful delivery of all goals and realise identified benefits.
Our approach is underpinned by our commitment to addressing health inequalities and consideration of population health needs throughout. Our analytics & modelling experts enable data-driven insights and generation of hypotheses which are tested and validated through engagement with staff, patients and the public. Our analysts and finance experts model the impact of proposed changes to inform development and selection of options and decision-making about the best way forward.
For longer, more complex transformation we document each stage of the process, seeking to lock-in options and decisions through the relevant business cases.
Our project and programme management expertise supports both planning for, and delivery of, implementation of the proposed changes.
Case studies
The NHS Transformation Unit (TU) supported the Urology Clinical Network in Lancashire & South Cumbria…
Cheshire and Merseyside Cancer Alliance (CMCA) commissioned the NHS Transformation Unit (TU) to deliver two…
In March 2022 Northern Care Alliance (NCA) commissioned the NHS Transformation Unit to support the…
Implementation of an Endoscopy Transformation Programme Cheshire and Merseyside (C&M) Endoscopy Network commissioned the NHS…