New Operating Models & Governance

Why we offer new operating models & governance

Collaborative delivery of services is a key strategy when improving the efficiency, sustainability and quality of care. Collaborative arrangements vary in structure, but all seek to bring together multiple providers to work at scale to benefit their local populations. Collaborative arrangements include provider collaboratives, clinical and operational delivery networks and even shared services for “back-office” functions.

We have many years of experience in working with provider collaboratives and a range of networks – including pathology networks and cancer alliances – and so we understand the key ingredients for successful collaboration. Enabling effective collaboration requires careful design, agreement and implementation of new operating models, that are co-developed with stakeholders, focused on benefits realisation, and have robust governance processes in place.

Examples of the work we have delivered include:

• Co-design of a new target operating model for Surrey Heartlands Integrated Care Board – defining how the ICB will work with partners across the system
• Delivery of a benefits framework to articulate the benefits that will be realised through implementation of a new target operating model for Cheshire & Merseyside Pathology Network
• Support to Cheshire & Merseyside Pathology Network to implement a new digital strategy to enable their new operating model
• Feasibility for implementation of a shared HR services approach across two acute trusts in Greater Manchester